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Digicel, Flow hike prices across the region

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CONSUMERS across the region are set to face price hikes for services purchased from telecommunications firms Digicel and Flow come June 1.

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Digicel sent a notice to its customers earlier this week in Jamaica that some of its prepaid and postpaid plans would be increasing in a matter of weeks. In the notice, the company said its postpaid Prime – Intro plan which now costs $3,500 will be increased to $3,900 per month, and the plan is to be upgraded to Prime – Intro Plan 2. The cost to send a SMS (text message) to another local network would also be increased to $5.75 per text. The accumulated roll-over data would also be capped at 500GB.

Digicel customers in Trinidad & Tobago also received a notice this week of increasing service package costs with an average price increase of about five per cent on three fibre packages. An example is with the Modern Fibre 200+ rising from TT$390 to TT$410. However, there was also a reduction ranging from 32 to 40 per cent for four packages with the Fibre 500 dropping from TT$885 to TT$400.

“Due to increased content costs from our international suppliers and the growing expenses associated with off-island Internet traffic, primarily fuelled by the rising usage of Android TV boxes,
Netflix, and other over-the-top (OTT) services, our network faces additional strain. Therefore, we’re compelled to implement adjustments accordingly,” Digicel told its Trinidadian customers.

Digicel’s prepaid Trinidadian customers benefited from price reductions on April 26 with its new D’ Freedom Plan’s cost dropping from TT$315 to TT$300, while users of the one-to-three day plans will benefit from lower renewal prices between TT$5 and TT$10.

Digicel also implemented a price increase on its Digicel+ customers in the British Virgin Islands on May 1.

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Digicel Bermuda customers were hit with a BMD$5 increase on April 1 on their Prime Ultra Bronze plan.

When the Jamaica Observer reached out to Digicel Jamaica for comment on the price increase it said: “[E]ven with the recent average 8 per cent price adjustment to selected Prepaid plans, Digicel prepaid continues to be the value leader in the market, based on widest coverage, fastest speeds, unmatched reliability, and the best customer service.”

The telecoms firm also mentioned that it increased the price on some Jamaican postpaid plans by six per cent.

Digicel’s price increases come after its March 31 financial year end which saw Digicel founder and former Chairman Dennis O’Brien relinquish the role to Rajeev Suri, who leads a new board of directors. Digicel Group also appointed Marcelo Cataldo as its new chief executive officer on May 1 following the recent debt restructuring which saw its consolidated debt cut by US$1.7 billion and O’Brien’s equity interest significantly reduced.

“Since our launch here in Jamaica in 2001 we have been at the forefront in the evolution of mobile, working hard to deliver unmatched experiences and superior technologies to our customers, communities, and the country at-large. We recently invested the final tranche of our US$200 million ($31 billion) ‘Digital Jamaica’ spend — a massive commitment that furthered our focus on building Jamaica as a digital hub through LTE and fibre network expansions and state-of-the-art broadcast facilities,” Digicel added.

Its major regional competitor Cable & Wireless Communications Limited, which trades as Flow in the consumer market, announced price increases for its customers over the last three months. Flow’s Trinidadian customers are set to be hit with a minimum five per cent increase on its cable and Internet bundle packages such as Everything You Want from TT$555 to TT$583. The price increase takes effect on June 1, which will also affect the Link up Flow packages and numerous connected bundles.

Flow Jamaican business customers are also set to be hit with an increase on June 1 despite there being a mentioned 25 per cent upgrade in the speed of some broadband packages. Flow prepaid customers were faced with an increase of 12 per cent to 15 per cent on its Flow Lyf packages and 8 per cent to 15 per cent on its Anywhere Combo packages on February 7. The prepaid rate packages also had an increase on February 16.

“Flow Business remains committed to the continued expansion and improvement of our telecommunications network as we provide our customers with superior products and services. Therefore, we periodically review and redesign our product offerings to deliver even greater value to our customers. To this end, effective June 1, 2024, Flow Business will adjust the rates and allocations of some of its broadband, watch, and talk packages,” Flow stated to its Jamaican business customers.

Flow customers in St Vincent and the Grenadines had an average three per cent increase on April 1. Flow Turks & Caicos customers faced price increases of at least nine per cent on April 1, while there was a 14 per cent drop in Fibre extreme to US$300 with several packages having speed increases of at least 10 per cent.

While Digicel’s financials are private, Cable & Wireless Jamaica Limited (CWJ) saw a 10 per cent rise in its revenue in 2022 to $38.31 billion with operating profit climbing 66 per cent to $5.84 billion. However, the near doubling of its finance costs saw its net loss jump from $182 million to $531 million as per its annual report.

SOURCE: Jamaica Observer

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REQUEST FOR EXPRESSIONS OF INTEREST

(CONSULTING SERVICES – INDIVIDUAL SELECTION)

 

OECS MSME Guarantee Facility Project

Loan No.: IDA-62670, IDA-62660, IDA-62640, IBRD-88830, IDA-62650

Assignment Title: Senior Operating Officer (SOO)

Reference No. KN-ECPCGC-207852-CS-INDV

 

The Governments of Antigua and Barbuda, Commonwealth of Dominica, Grenada, St. Lucia and St. Vincent and the Grenadines have received financing in the amount of US$10 million equivalent from the World Bank towards the cost of establishing a partial credit guarantee scheme, and they intend to apply part of the proceeds to payments for goods, and consulting services to be procured under this project. 

The consultant will serve as the “Senior Operating Officer (SOO)” for the ECPCGC and should possess extensive knowledge of MSME lending with some direct experience lending to Micro, small and medium-sized businesses, knowledge of the internal control processes necessary for a lending operation and the ability to design and implement risk mitigation procedures. The ideal candidate should possess an Undergraduate Degree from a reputable college or university, preferably in Business, Accounting, Banking or related field, with a minimum of 5 years’ experience in lending, inclusive of MSME lending. The initial employment period will be for two years on a contractual basis. Renewal of the contract will be subject to a performance evaluation at the end of the contractual period. The assignment is expected to begin on September 30th, 2021.  The consultant will report directly to the Chief Executive Officer of the ECPCGC.

The detailed Terms of Reference (TOR) for the assignment can be viewed by following the attached link below. 

 

https://bit.ly/3iVannm

 

The Eastern Caribbean Partial Credit Guarantee Corporation (ECPCGC) now invites eligible “Consultants” to indicate their interest in providing the Services. Interested Consultants should provide information demonstrating that they have:

  • An Undergraduate Degree from a reputable college or university, preferably in Business, Finance, Banking or related field; and
  • Minimum of 5 years’ experience in MSME lending. Applicants should also have:
  • The ability to design and implement risk management procedures 
  • Extensive knowledge of MSME lending with some direct experience lending to small and medium-sized businesses
  • Extensive knowledge of MSME banking operations
  • Knowledge of the internal controls necessary for a lending operation and the ability to design and implement risk management procedures
  • Experience developing and presenting information in public, including responding to questions in real-time
  • Experience lending to MSMEs located in the ECCU
  • Knowledge of marketing and communicating with the MSME sector
  • Ability to draft procedures to be used in a lending operation
  • Familiarity with the mechanics of a loan guarantee program
  • Exceptional written, oral, interpersonal, and presentation skills, and
  • Proficiency in the use of Microsoft Office suite.

The attention of interested Individual Consultants is drawn to Section III, Paragraphs 3.14, 3.16, and 3.17 of the World Bank’s Procurement Regulations for IPF Borrowers July 2016, [revised November 2017] (“Procurement Regulations”), setting forth the World Bank’s policy on conflict of interest. A Consultant will be selected in accordance with the Approved Selection Method for Individual Consultants set out in the clause 7.34 of the World Bank Procurement Regulations for IPF Borrowers. 

 

Further information can be obtained at the address below during office hours 0800 to 1700 hours:

Eastern Caribbean Partial Credit Guarantee Corporation

Brid Rock, Basseterre,

St. Kitts.

Expressions of interest must be delivered in a written form by e-mail by August 11th, 2021, to [email protected]

 

For further information, please contact:

Carmen Gomez-Trigg                                                            Bernard Thomas

Chief Executive Officer                                                          Chief Financial Officer

Tel: 868-620-8144                                                                  Tel: 869-765-2385

Email: [email protected]                                          [email protected]