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DENNIS FRIDAY: Taxi driver & tourism ambassador extraordinaire

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By Audley Phillip
I just learned of the passing of my dear and remarkable friend Mr. Dennis Friday, also known as  The Iceman to many. He was a taxi driver and an entrepreneur and many would remember the liquor store and souvenir shop he once operated on lower St. Mary’s Street in St. John’s.
My first involvement with Mr Friday was when I worked at the BBC Caribbean Relay Station at Gunthorpes and he had the contract for transporting the staff to and from work. And even after  the Caribbean Relay Station closed, Mr Friday and I maintained our close friendship and I eventually became one of his tenants as I moved into one of his properties at Mckinnons.
Dennis Friday was much more than just a friend and a landlord to me and our friendship blossomed to the point where I was assisting him with his  business.    He had a huge clientele overseas,  most of whom visited Antigua on a repeated basis.   I was often sending and receiving fax messages on his behalf to and from  his many customers  overseas who  always wanted to be picked up and transported by no one else but Mr Friday, whenever they visited Antigua.
Mr Friday epitomises what being a great taxi driver  means.   He was responsible and ripe with local knowledge to being always punctual and  extremely hospitable.
As tourists, you want to feel comfortable that you will be delivered to your destination without harm or undue stress.  Mr. Friday always showed himself to be one of the most responsible taxi drivers to have graced our shores.    His knowledge of Antigua meant that he could always deliver anyone to their required  address in a safe and timely manner

As with most jobs, taxi cab drivers are going to experience both good passengers and bad passengers.

In most cases, good passengers will nearly always outweigh the bad passengers. However, it’s only realistic to assume that every cab driver is going to experience a number of passengers that are stressed, frustrated, upset, late for an early flight or inebriated.

In these moments, it’s crucial for cab drivers to exercise patience. Without the notion of patience and understanding, cab drivers will tire of their less-than-ideal passengers very quickly.

The best cab drivers are those that understand that their passengers will exert a wide range of emotions. A good cab driver is capable of picking up on such emotions and acting appropriately. It’s crucial for cab drivers to read their audience and determine the best means of communication.   Mr Friday was great at this  and he had a way of making all his passengers comfortable and happy regardless of their demeanour.

Stepping into a taxi cab, one should always expect the vehicle itself to be clean, tidy and organized. This means no leftover garbage, clean seating and an environment free from dust or debris.

In a way, a taxi cab driver’s vehicle is almost like their office. That being said, a clean and hygienic vehicle reveals a lot about one’s sense of professionalism. A clean cab is almost always going to result in a better experience for the passenger.

Setting yourself up for success at the beginning of each day is going to better your chances of success overall. Mr Friday ensured that his taxis are spotless daily by ensuring that he employed a cleaning crew responsible for cleaning his vehicles on a daily basis.   His own dress code was impeccable and you would never see him driving without his tie on.

The best taxi drivers offer polite greetings to their passengers and assist them with any bags or luggage. If the passenger is in need of physical assistance when entering and exiting the vehicle, a quality driver will be readily available to help.

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As a passenger, you want to feel comfortable and safe whilst in their vehicle. This might mean maintaining a pleasant conversation or simply enjoying a comfortable silence.   Mr Friday was great at engaging his guests. in conversation about Antigua and its beauty and hospitable people.
I could go on and on but  Antigua  has lost one of its great  .tourism ambassadors in Mr Dennis Friday.  Thanks for all the great memories my friend and rest well!

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One response to “DENNIS FRIDAY: Taxi driver & tourism ambassador extraordinaire”

  1. Almost eulogistic tribute, but so true. Dennis Friday was a professional in the transport sector, par excellence. A great communicator and outstanding ambassador in Antigua’s tourism industry. May he rest in peace.

REQUEST FOR EXPRESSIONS OF INTEREST

(CONSULTING SERVICES – INDIVIDUAL SELECTION)

 

OECS MSME Guarantee Facility Project

Loan No.: IDA-62670, IDA-62660, IDA-62640, IBRD-88830, IDA-62650

Assignment Title: Senior Operating Officer (SOO)

Reference No. KN-ECPCGC-207852-CS-INDV

 

The Governments of Antigua and Barbuda, Commonwealth of Dominica, Grenada, St. Lucia and St. Vincent and the Grenadines have received financing in the amount of US$10 million equivalent from the World Bank towards the cost of establishing a partial credit guarantee scheme, and they intend to apply part of the proceeds to payments for goods, and consulting services to be procured under this project. 

The consultant will serve as the “Senior Operating Officer (SOO)” for the ECPCGC and should possess extensive knowledge of MSME lending with some direct experience lending to Micro, small and medium-sized businesses, knowledge of the internal control processes necessary for a lending operation and the ability to design and implement risk mitigation procedures. The ideal candidate should possess an Undergraduate Degree from a reputable college or university, preferably in Business, Accounting, Banking or related field, with a minimum of 5 years’ experience in lending, inclusive of MSME lending. The initial employment period will be for two years on a contractual basis. Renewal of the contract will be subject to a performance evaluation at the end of the contractual period. The assignment is expected to begin on September 30th, 2021.  The consultant will report directly to the Chief Executive Officer of the ECPCGC.

The detailed Terms of Reference (TOR) for the assignment can be viewed by following the attached link below. 

 

https://bit.ly/3iVannm

 

The Eastern Caribbean Partial Credit Guarantee Corporation (ECPCGC) now invites eligible “Consultants” to indicate their interest in providing the Services. Interested Consultants should provide information demonstrating that they have:

  • An Undergraduate Degree from a reputable college or university, preferably in Business, Finance, Banking or related field; and
  • Minimum of 5 years’ experience in MSME lending. Applicants should also have:
  • The ability to design and implement risk management procedures 
  • Extensive knowledge of MSME lending with some direct experience lending to small and medium-sized businesses
  • Extensive knowledge of MSME banking operations
  • Knowledge of the internal controls necessary for a lending operation and the ability to design and implement risk management procedures
  • Experience developing and presenting information in public, including responding to questions in real-time
  • Experience lending to MSMEs located in the ECCU
  • Knowledge of marketing and communicating with the MSME sector
  • Ability to draft procedures to be used in a lending operation
  • Familiarity with the mechanics of a loan guarantee program
  • Exceptional written, oral, interpersonal, and presentation skills, and
  • Proficiency in the use of Microsoft Office suite.

The attention of interested Individual Consultants is drawn to Section III, Paragraphs 3.14, 3.16, and 3.17 of the World Bank’s Procurement Regulations for IPF Borrowers July 2016, [revised November 2017] (“Procurement Regulations”), setting forth the World Bank’s policy on conflict of interest. A Consultant will be selected in accordance with the Approved Selection Method for Individual Consultants set out in the clause 7.34 of the World Bank Procurement Regulations for IPF Borrowers. 

 

Further information can be obtained at the address below during office hours 0800 to 1700 hours:

Eastern Caribbean Partial Credit Guarantee Corporation

Brid Rock, Basseterre,

St. Kitts.

Expressions of interest must be delivered in a written form by e-mail by August 11th, 2021, to [email protected]

 

For further information, please contact:

Carmen Gomez-Trigg                                                            Bernard Thomas

Chief Executive Officer                                                          Chief Financial Officer

Tel: 868-620-8144                                                                  Tel: 869-765-2385

Email: [email protected]                                          [email protected]