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  • LETTER: Client Communication Services staff worried as co-workers contract COVID, company responds

LETTER: Client Communication Services staff worried as co-workers contract COVID, company responds

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This letter airs frustration and continued feeling of ill trust from the management of the Client Communication Services Ltd.

As employees we are not valued as they make it appear to be on the outside. People see this big building and think “oh nice building, I wanna get in.” Trust it isn’t all rainbows and unicorns when 95% of the staff wanna leave.

This Covid pandemic has shown just how much we are valued as people in that place. Persons will be exposed to Covid through their significant other and it is kept a secret then all you know is you will not see a particular person for a while but their names show up on our work messenger working from home.

There are persons in the building who are high risk according to the Covid information and our health gets shoved on the back burner.

Recently a co-worker was exposed to Covid due to her partner being a police officer. She was at work when the news was published all over Antigua. She mentioned him working for the same station opening on the floor till you could her one person telling her “make sure HR knows”. We heard nothing, her immediate co-workers who she interacts with daily heard nothing but now guess where she is…… yeah u guessed it working from home. So in reality she gets exposed, she comes in contact with us and we don’t hear nothing but just see she is not in the office no more. Not forgetting high risk persons are still in the building.

The big kicker is when a lady was inside Lolitas and was talking about how 5 persons in Canada Place on the 4th floor tested positive for Covid. Now persons on the 4th floor use the same cafeteria, same gym, same elevators as the ‘Black’ people on the 2nd and 3rd floor. HR sent an email saying 1 person tested positive but its business as usual for us. They said workers on the 1st 4th and 5th floor works from home. Now the 5th floor is the cafeteria staff for Bodog beach who by the way did our food for super bowl on Sunday 7th Feb.

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We are treated like our health doesn’t count all they told us is, wear ya mask, sanitize, check ur temperature. We air our views we hear its being looked into but nothing or we get shut all the way down.

Signed Worried Employee

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REQUEST FOR EXPRESSIONS OF INTEREST

(CONSULTING SERVICES – INDIVIDUAL SELECTION)

 

OECS MSME Guarantee Facility Project

Loan No.: IDA-62670, IDA-62660, IDA-62640, IBRD-88830, IDA-62650

Assignment Title: Senior Operating Officer (SOO)

Reference No. KN-ECPCGC-207852-CS-INDV

 

The Governments of Antigua and Barbuda, Commonwealth of Dominica, Grenada, St. Lucia and St. Vincent and the Grenadines have received financing in the amount of US$10 million equivalent from the World Bank towards the cost of establishing a partial credit guarantee scheme, and they intend to apply part of the proceeds to payments for goods, and consulting services to be procured under this project. 

The consultant will serve as the “Senior Operating Officer (SOO)” for the ECPCGC and should possess extensive knowledge of MSME lending with some direct experience lending to Micro, small and medium-sized businesses, knowledge of the internal control processes necessary for a lending operation and the ability to design and implement risk mitigation procedures. The ideal candidate should possess an Undergraduate Degree from a reputable college or university, preferably in Business, Accounting, Banking or related field, with a minimum of 5 years’ experience in lending, inclusive of MSME lending. The initial employment period will be for two years on a contractual basis. Renewal of the contract will be subject to a performance evaluation at the end of the contractual period. The assignment is expected to begin on September 30th, 2021.  The consultant will report directly to the Chief Executive Officer of the ECPCGC.

The detailed Terms of Reference (TOR) for the assignment can be viewed by following the attached link below. 

 

https://bit.ly/3iVannm

 

The Eastern Caribbean Partial Credit Guarantee Corporation (ECPCGC) now invites eligible “Consultants” to indicate their interest in providing the Services. Interested Consultants should provide information demonstrating that they have:

  • An Undergraduate Degree from a reputable college or university, preferably in Business, Finance, Banking or related field; and
  • Minimum of 5 years’ experience in MSME lending. Applicants should also have:
  • The ability to design and implement risk management procedures 
  • Extensive knowledge of MSME lending with some direct experience lending to small and medium-sized businesses
  • Extensive knowledge of MSME banking operations
  • Knowledge of the internal controls necessary for a lending operation and the ability to design and implement risk management procedures
  • Experience developing and presenting information in public, including responding to questions in real-time
  • Experience lending to MSMEs located in the ECCU
  • Knowledge of marketing and communicating with the MSME sector
  • Ability to draft procedures to be used in a lending operation
  • Familiarity with the mechanics of a loan guarantee program
  • Exceptional written, oral, interpersonal, and presentation skills, and
  • Proficiency in the use of Microsoft Office suite.

The attention of interested Individual Consultants is drawn to Section III, Paragraphs 3.14, 3.16, and 3.17 of the World Bank’s Procurement Regulations for IPF Borrowers July 2016, [revised November 2017] (“Procurement Regulations”), setting forth the World Bank’s policy on conflict of interest. A Consultant will be selected in accordance with the Approved Selection Method for Individual Consultants set out in the clause 7.34 of the World Bank Procurement Regulations for IPF Borrowers. 

 

Further information can be obtained at the address below during office hours 0800 to 1700 hours:

Eastern Caribbean Partial Credit Guarantee Corporation

Brid Rock, Basseterre,

St. Kitts.

Expressions of interest must be delivered in a written form by e-mail by August 11th, 2021, to [email protected]

 

For further information, please contact:

Carmen Gomez-Trigg                                                            Bernard Thomas

Chief Executive Officer                                                          Chief Financial Officer

Tel: 868-620-8144                                                                  Tel: 869-765-2385

Email: [email protected]                                          [email protected]