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How a smalltown doctor became a COVID pariah

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After being labelled the “patient zero” of an outbreak of COVID, a Congolese-Canadian physician says he became a target for racist threats, a pariah in his community, and a “scapegoat” for local officials.

When Dr Jean-Robert Ngola heard that he had to pick up his daughter last May, he quickly did the maths.

His daughter lived in Montreal with her mother, about seven hours away from his home in Campbellton, New Brunswick.

As a family physician, he knew that he needed to be as safe as possible to limit the spread of COVID to others. But as a parent, he had to come get his child so that her mother could attend a family funeral in Africa.

In order to get her and have contact with as few people as possible, he hopped in his car and drove all day, spending the night at his brother’s before driving her back.

Before leaving, Dr Ngola called the local police, asking for clarity around the laws about self-isolation.

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New Brunswick has one of the strictest quarantine policies in Canada. Along with several other eastern provinces, it has formed an “Atlantic bubble” – in the early months of the pandemic, most forms of travel into the bubble were restricted, and anyone entering had to quarantine for 14 days.

But as a frontline worker, he says police told him he was exempt.

Not wanting to leave his patients without a doctor, he decided to go back to work.

On 25 May, Dr Ngola heard that one of his patients had been diagnosed with the virus. He got tested, and began to self-isolate with his four-year-old daughter.

At 11am on 27 May, he learned he, too, had the virus, although he had no symptoms.

Then, his life began to fall apart. Within the hour, his identity began to spread online. Later in the afternoon, Premier Blaine Higgs, who leads the provincial government, was chastising him on live television.

At least two other people had contracted coronavirus “due to the actions of one irresponsible individual,” Mr Higgs said, after nearly two weeks without a single case.

Although the premier did not name Dr Ngola directly, by that time, people had connected the dots, and photographs of his office were circulating online.

Provincial health officials told the media Dr Ngola had contracted the disease in the neighbouring province of Quebec, and spread it to others because he did not follow the 14-day mandatory quarantine for people who had been out of New Brunswick.

But Dr Ngola, and his lawyer Joel Etienne, say the rules were not clear, and Dr Ngola was following the same practices as people around him.

They also dispute the province’s claim that he was “patient zero”.

Although no criminal charges were filed, Dr Ngola faces a civil charge for violating the Emergency Measures Act and could face a fine up to C$10,200 ($7,600, £6,000). The case is currently making its way before the courts.

His employer, Vitalité Health Network, immediately suspended him without pay for breaking protocols.

“I was the scapegoat. As soon as my diagnosis is made… one hour later, my life changed,” he said.

In a statement to the BBC, a spokesperson for Vitalite confirmed that Dr Ngola’s suspension continues, and declined to comment further.

The premier’s office did not respond to the BBC’s request for comment.

The reaction from the community was swift and brutal. Dr Ngola, who is originally from the Democratic Republic of Congo, said people were telling him to “go back to Africa” and other forms of racist abuse.

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REQUEST FOR EXPRESSIONS OF INTEREST

(CONSULTING SERVICES – INDIVIDUAL SELECTION)

 

OECS MSME Guarantee Facility Project

Loan No.: IDA-62670, IDA-62660, IDA-62640, IBRD-88830, IDA-62650

Assignment Title: Senior Operating Officer (SOO)

Reference No. KN-ECPCGC-207852-CS-INDV

 

The Governments of Antigua and Barbuda, Commonwealth of Dominica, Grenada, St. Lucia and St. Vincent and the Grenadines have received financing in the amount of US$10 million equivalent from the World Bank towards the cost of establishing a partial credit guarantee scheme, and they intend to apply part of the proceeds to payments for goods, and consulting services to be procured under this project. 

The consultant will serve as the “Senior Operating Officer (SOO)” for the ECPCGC and should possess extensive knowledge of MSME lending with some direct experience lending to Micro, small and medium-sized businesses, knowledge of the internal control processes necessary for a lending operation and the ability to design and implement risk mitigation procedures. The ideal candidate should possess an Undergraduate Degree from a reputable college or university, preferably in Business, Accounting, Banking or related field, with a minimum of 5 years’ experience in lending, inclusive of MSME lending. The initial employment period will be for two years on a contractual basis. Renewal of the contract will be subject to a performance evaluation at the end of the contractual period. The assignment is expected to begin on September 30th, 2021.  The consultant will report directly to the Chief Executive Officer of the ECPCGC.

The detailed Terms of Reference (TOR) for the assignment can be viewed by following the attached link below. 

 

https://bit.ly/3iVannm

 

The Eastern Caribbean Partial Credit Guarantee Corporation (ECPCGC) now invites eligible “Consultants” to indicate their interest in providing the Services. Interested Consultants should provide information demonstrating that they have:

  • An Undergraduate Degree from a reputable college or university, preferably in Business, Finance, Banking or related field; and
  • Minimum of 5 years’ experience in MSME lending. Applicants should also have:
  • The ability to design and implement risk management procedures 
  • Extensive knowledge of MSME lending with some direct experience lending to small and medium-sized businesses
  • Extensive knowledge of MSME banking operations
  • Knowledge of the internal controls necessary for a lending operation and the ability to design and implement risk management procedures
  • Experience developing and presenting information in public, including responding to questions in real-time
  • Experience lending to MSMEs located in the ECCU
  • Knowledge of marketing and communicating with the MSME sector
  • Ability to draft procedures to be used in a lending operation
  • Familiarity with the mechanics of a loan guarantee program
  • Exceptional written, oral, interpersonal, and presentation skills, and
  • Proficiency in the use of Microsoft Office suite.

The attention of interested Individual Consultants is drawn to Section III, Paragraphs 3.14, 3.16, and 3.17 of the World Bank’s Procurement Regulations for IPF Borrowers July 2016, [revised November 2017] (“Procurement Regulations”), setting forth the World Bank’s policy on conflict of interest. A Consultant will be selected in accordance with the Approved Selection Method for Individual Consultants set out in the clause 7.34 of the World Bank Procurement Regulations for IPF Borrowers. 

 

Further information can be obtained at the address below during office hours 0800 to 1700 hours:

Eastern Caribbean Partial Credit Guarantee Corporation

Brid Rock, Basseterre,

St. Kitts.

Expressions of interest must be delivered in a written form by e-mail by August 11th, 2021, to [email protected]

 

For further information, please contact:

Carmen Gomez-Trigg                                                            Bernard Thomas

Chief Executive Officer                                                          Chief Financial Officer

Tel: 868-620-8144                                                                  Tel: 869-765-2385

Email: [email protected]                                          [email protected]